Learn how to report a suspected construction with no permit, septic system issues, or other violations of the Travis County development code.
Filing Process
Determine if a Violation Exists
Common development violations can include, but are not limited to:
| Category | Examples of Violations |
|---|---|
| Regulation Enforcement Complaints |
|
| Grading Complaints |
|
| Septic |
|
If none of the above describes your situation, visit the File a Complaint page to learn how to report other types of violations.
Verify the Violation Location
This webpage provides information on violations that occurred outside corporate city limits in Travis County. If that’s not the case, please contact the appropriate jurisdiction instead.
Gather Required Information
- Name
- Phone number
- Email address
- The exact address where the alleged violation is occurring and the nature of the violation (e.g. failure to obtain a permit, dirt and debris tracked onto roadway, septic system failure or discharge, etc.)
Create an Account
Once you complete all previous steps, please proceed to create an online account on our permitting and complaint platform.
File a Complaint
Log into your account and visit the Solution Center.
Please select the appropriate new application type that best describes the type of complaint you want to report. Follow the instructions in the platform.
Site Inspection
An inspector will visit the site and determine if a violation exists.
Corrective Action
If a violation exists, the developer is going to receive a Notice of Violation. Once the notice is issued, the they must take corrective action within the deadline specified in the notice. Failure to do so can result in fines, penalties, and legal action.
Related
File a Complaint
Report suspected violations, such as a construction without a permit, objects in the public right-of-way, water quality & storm water violations, or illegal dumping.
Resolve a Violation
Did you receive a Notice of Violation and/or Stop Work Order at your construction site? Learn what steps to take to correct the issue and get back to building.
Permitting Center
Get started on a development project, file a complaint, or resolve a code violation.
References
Can’t find what you’re looking for?
If you believe there’s missing information or need help, fill out the Contact & Feedback Form. We will get back to you shortly.
For other ways to reach us, visit our Contact page.
